Terms of Use

Please review the following Terms of Use, which govern your use of the site and purchase of products. Please note that your use of our site means you agree to follow and abide by these Terms.

General

All sales at Négrel Antiques are final. In the unlikely event that you are not satisfied with your purchase, you may return the item within three days after the delivery date for a full store credit. The item will be shipped back to Négrel Antiques at your expense and must arrive in the same condition as when it was purchased. Freight charges are non-refundable.

Payment

Payments online can be made using all major credit cards: Visa, MasterCard, American Express and Discover. The total payment on your invoice includes shipping charges and any applicable sales tax. If you prefer to pay by cash, personal/business check, or wire transfer, please contact us directly.

All orders delivered within the state of Texas or picked up at our showroom must pay 8.25% sales tax, unless we are provided with a current sales tax resale certificate. All orders delivered outside the state of Texas are currently tax-exempt.

Trade Transactions

We offer a discount to the trade. Trade discount will not apply to item prices that have been marked down for promotional purposes. To apply for a trade discount, please contact us directly and provide us with a copy of your sales tax resale certificate.

Shipping

Shipping quotes on the website apply only to shipments destined within Continental US. All items ship FOB Austin, Texas. We offer White Glove or Door-to-Door deliveries in most cases. Contact us by phone or email about shipping items outside of the Continental US.

For White Glove delivery, we work with independent bonded and insured shipping companies that are experienced specialists in handling antiques and other high-value items. Pieces are evaluated to determine whether they should be crated, boxed, or blanket-wrapped to ensure safe delivery. All items made of glass or marble require crating. The arrival time for White Glove deliveries is estimated at 3 to 6 weeks. Négrel Antiques will coordinate logistics with the assigned shipper to determine the time of delivery. The shipping company will contact you directly for details.

For Door-to-Door delivery, your item will be professionally packed and shipped via standard service with either UPS or FedEx. The arrival time for Door-to-Door delivery is generally from 8 to 10 days. If you have specific needs concerning shipping, such as time frame, express delivery or such, please contact us immediately after placing your order.

When more than one item is purchased and will be shipped to the same location, Négrel Antiques will work on your behalf to secure a consolidated shipping fee and notify you if the shipper can offer any reductions in shipping cost.

All shipping costs include full insurance coverage for your protection.

Important

We are selling one-of-a-kind antique and vintage pieces. Please make sure you have reviewed the condition and description of the item(s) before placing your order. If you have any doubt or need additional information about an item's condition, please contact us before purchasing online.

Upon arrival, please inspect everything immediately to confirm that the condition corresponds to the condition as it was described when you purchased it. If it is apparent that the item has been damaged during transport, please let the shipper on site know immediately and contact us as soon as possible. You should note any suspect damage on the shipper's invoice before accepting delivery, and have the delivery driver initial your notation.

Guarantees

Négrel Antiques guarantees a 100% secure shopping experience. We take precautions to protect your information. When you submit sensitive information via our website, it is protected. Read our privacy policy for more information.

Négrel Antiques has over 25 years of experience and we assure our customers that the items represented on our website are authentic and described accurately to the best of our knowledge. The exact color rendering of items may vary based on the computer, tablet, or phone you are using to view the site.

Effective as of August 3, 2019 at 12:30pm Central.